Name the URL
Paste the full address of the page. If the issue sits in a FAQ answer or a caption, say which block so the correction goes in the right place.
Where to reach Eqlo
The Eqlo community
The Eqlo community gathers on three channels today: Instagram to follow the product, the contact form to get a reply from the team, and the public pages to read up. The cards below show which one to pick for what you need.
Contact the team
The contact form reaches hello@eqlo.app in Paris. Name the page or the project, and say whether you need support, a correction, or a template idea. The team replies within two working days.
Report a mistake on the site
If a sentence, a price, or a screenshot is wrong, send the URL and the fix you expect. The page is corrected and its update date changes accordingly.
Product updates with dates
The changelog lists what shipped and when. Each entry explains what changed for the people who use Eqlo.
Status page
The status page summarises the state of the services as of the date it shows. For a problem with your own project, the Diagnostic screen in the studio runs an up-to-date check.
Guides and the glossary
Guides walk through create, publish, and SEO steps. The glossary defines the terms those pages use, so you can read without guessing jargon.
Instagram @eqlo.app
Follow @eqlo.app for short product news and examples of live projects. It is the only social network Eqlo runs today.
The channels that are open
Write through the contact form when you expect a reply. Check the changelog and the status page to see what has changed. Follow Instagram for short news about the product.
How to signal an error on the site
A precise report gets fixed much faster than a general remark, and three details are enough for the team to act.
Describe the expected fact
Write the price, the duration, or the sentence you believe is correct. A clear expected value lets the team check and fix it in one pass.
Leave a mailbox we can answer
Use the contact form so the thread stays attached to your address. Without a return address, the team can neither ask a question nor confirm the fix.
How to propose a template
Describe the trade or the screen
Say whether you need a brochure site, a booking flow, or a mobile app. One sentence about the intended audience helps make the template useful.
Point at a public example
A URL of a site you admire, or a gallery card that is close, helps more than a mood board with no structure.
Send it through contact
Template ideas land in the same inbox as every other request. If the idea is picked up, it is announced with a date on the changelog.
Questions about the Eqlo community
Where should I write for support?
Use the contact form. Choose the topic that matches your question so the right person replies to you.
Where do product updates appear?
On the changelog, with a date on each entry. Instagram posts shorter news, while the changelog keeps the full list.
Can I share a template idea?
Yes. Send the trade, the audience, and an example URL through contact. Ideas we pick up are announced on the changelog.
Where is Eqlo based?
The company Eqlo is headquartered in Paris, France, under SIRET number 813670919000198. You can write to hello@eqlo.app or use the contact form.
Pick a channel and write or read
The contact form for a reply, the changelog to follow the product, Instagram for short news. And to try Eqlo, five projects are free.